TERMS & CONDITIONS
Effective Date: Date of visit
By accessing or using our website (the "Site") and any services or products available through the Site, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our services.
1. Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not use the Site in any way that could harm us or any third party.
2. Intellectual Property
All content on this Site (text, images, logos, etc.) is the property of Homecoming Matcha or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our permission.
3. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activities under your account. We reserve the right to suspend or terminate accounts at our discretion.
4. E-Commerce Terms
4.1 Product Orders
When you place an order through our Site, you agree to purchase the items at the listed price, including any applicable taxes and shipping fees. We reserve the right to cancel or modify orders at our discretion.
4.2 Payment
Payments for products and services are processed through secure payment gateways. You agree to provide accurate and complete payment information when purchasing. You authorize us to charge your payment method for the total amount of your order.
4.3 Shipping & Delivery
We will ship products to the address you provide during checkout. Delivery times may vary depending on location and availability. We are not responsible for delays caused by third-party shipping providers.
4.4 Returns & Refunds
You may be eligible for a return or refund depending on the product and our return policy, which is detailed on our [Returns & Refunds Page]. Refunds are processed to the original payment method and may take several business days to reflect.
5. Subscription Services
5.1 Subscription Plans
We may offer subscription-based products that may be billed on a recurring basis. By subscribing, you authorize us to charge the provided payment method for the subscription fee at the interval selected.
5.3 Cancellations & Refunds
You can cancel your subscription at any time by following the instructions on your account page or by contacting customer support at hello[at]homecomingmatcha.com. Cancellations will take effect at the end of the current billing cycle. Unfortunately, we do not offer refunds for unused portions of a subscription period.
5.4 Price Changes
We reserve the right to modify subscription fees, which will be communicated to you in advance. If you do not agree with the new fee, you may cancel your subscription before the new charges apply.
6. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
7. Disclaimers
The Site is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Site will be secure, error-free, or uninterrupted.
10. Changes to These Terms
We may update these Terms from time to time. If we make significant changes, we will notify you via email or display a notice on the Site. The revised Terms will be posted on this page with the updated date.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws in the United States, without regard to its conflict of law principles.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us with this form.